Policies and Procedures
At the Muscle Mechanic it is our intention to provide our guests with professional and therapeutic services in a relaxing and friendly environment; we will tailor each treatment to our client’s individual needs. The following policies and procedures serve as a guide for our first-time and repeating guests.
Arrival to Your Massage Appointment
Please arrive for your appointment 5-10 minutes prior to the scheduled starting time. This allows you the time to fill me in on the goals for the massage, change and prepare for the service. All treatment sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience. All treatment sessions have a specific time schedule therefore we regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
Cancellation Policy and Fees
Your therapy times are reserved exclusively for you. I value your business and ask that you respect the scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.
Late cancelled appointments and no-shows are charged the full price of the service. Exceptions to the cancellation policy will be handled on a case by case basis. ****
Informed Consent
Prior to your first visit with us you will be asked to sign the treatment consent form stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year may also be asked to update this form.
All clients will be require to fill out an intake form.
Reservations
In order to help ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may be used to pay for your appointment at time of service. We hold this information as part of our cancellation policies and only make necessary charges to your account on the date of your scheduled service. Details of our cancellation policy are provided below.
Please notify us of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.
Scope of Practice
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply additional therapies, with the intention of positively affecting the health and well-being of the client.
Licensed Massage Therapists do not diagnose or prescribe for medical conditions. Our therapist may refer you to a medical doctor for diagnosis or treatment. Our services are not intended as an alternative for proper medical attention for specific conditions. Please refer to a medical doctor for any specific condition which requires medical treatment.
If you are under doctor’s care for any reason a release may be required before service is rendered.
Respect for Client Needs and Boundaries
Our Massage Therapists are happy to adjust pressure, temperature, musical volume, work longer on an area or move on if you request it. The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time. The client will always be modestly draped. Only the area being massaged will be uncovered.
The therapist reserves the right to end the session at any time. In a professional relationship, sexual intimacy and sexual innuendoes, and inappropriate comments and/or touching are never acceptable. Inappropriate behavior will not be tolerated.
Confidentiality and Conversation
We treat all client visits and conditions as confidential. As such, we will not discuss your visit with anyone, without your express written permission. HIPAA regulations are followed to the letter.
Existing and New Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medical treatment, new injuries or surgeries, and to provide written permission from the physician, chiropractor, physical therapist, etc., that massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions.
For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment. I do not provide oncology massage.
If you have any questions on the above information, please direct them to the Massage Mechanic at [email protected].
Arrival to Your Massage Appointment
Please arrive for your appointment 5-10 minutes prior to the scheduled starting time. This allows you the time to fill me in on the goals for the massage, change and prepare for the service. All treatment sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience. All treatment sessions have a specific time schedule therefore we regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
Cancellation Policy and Fees
Your therapy times are reserved exclusively for you. I value your business and ask that you respect the scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.
Late cancelled appointments and no-shows are charged the full price of the service. Exceptions to the cancellation policy will be handled on a case by case basis. ****
Informed Consent
Prior to your first visit with us you will be asked to sign the treatment consent form stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients who we have not seen for at least a year may also be asked to update this form.
All clients will be require to fill out an intake form.
Reservations
In order to help ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may be used to pay for your appointment at time of service. We hold this information as part of our cancellation policies and only make necessary charges to your account on the date of your scheduled service. Details of our cancellation policy are provided below.
Please notify us of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.
Scope of Practice
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply additional therapies, with the intention of positively affecting the health and well-being of the client.
Licensed Massage Therapists do not diagnose or prescribe for medical conditions. Our therapist may refer you to a medical doctor for diagnosis or treatment. Our services are not intended as an alternative for proper medical attention for specific conditions. Please refer to a medical doctor for any specific condition which requires medical treatment.
If you are under doctor’s care for any reason a release may be required before service is rendered.
Respect for Client Needs and Boundaries
Our Massage Therapists are happy to adjust pressure, temperature, musical volume, work longer on an area or move on if you request it. The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time. The client will always be modestly draped. Only the area being massaged will be uncovered.
The therapist reserves the right to end the session at any time. In a professional relationship, sexual intimacy and sexual innuendoes, and inappropriate comments and/or touching are never acceptable. Inappropriate behavior will not be tolerated.
Confidentiality and Conversation
We treat all client visits and conditions as confidential. As such, we will not discuss your visit with anyone, without your express written permission. HIPAA regulations are followed to the letter.
Existing and New Medical Conditions
It is the responsibility of the client to keep the massage therapist informed of any medical treatment, new injuries or surgeries, and to provide written permission from the physician, chiropractor, physical therapist, etc., that massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions.
For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment. I do not provide oncology massage.
If you have any questions on the above information, please direct them to the Massage Mechanic at [email protected].